Resolved -
All services are operating nominally. The outage lasted from 2026-04-03 02:21 until 03:32 UTC. This issue was caused by hardware failure within our partner ground infrastructure.
Apr 3, 04:55 UTC
Update -
A fix has been implemented and we are monitoring the results.
Apr 3, 03:48 UTC
Monitoring -
Satellite service has been restored and terminals are logging in. We continue to monitor the network as it returns to full operation.
Apr 3, 03:42 UTC
Investigating -
Viasat MSS North America Region is currently experiencing a service outage. We are investigating this issue and will provide updates as they become available. We apologize for any inconvenience this issue is causing.
Apr 3, 02:49 UTC